Our Client Stories

Tsing & Yi Ross

"I was very concerned about having to leave my 2 cats for 11 weeks but I needn’t have been. Ferndale took care of everything for us, checking the paperwork in advance to ensure it was all correct and delivering a carrier to us a week ahead to allow the cats to get used to it. We were upset to see them go but we had regular updates and pictures from Stacy so we knew that they were in good hands. It was clear from the updates that they were receiving lots of love and attention. We expected them to be distressed by the journey, but that was us, not them. They had flown half way across the world but still arrived relaxed and within a couple of hours were settled into their new home. Yi, our timid cat even seemed to have grown in confidence during his stay at Ferndale which was wonderful to see. I would not hesitate to use Ferndale again and would certainly recommend them to all my friends."


Emma Ross

Hong Kong to England

August 2010