Our Client Stories

Aura and Miro move from Hong Kong to Germany (January 2022)

Dear Matthew, dear Carmen,I would like to thank you very much for the months of support and help regarding the move of our cats to Germany. Unfortunately, the Corona situation kept throwing plans and bookings out of whack, but I always had the feeling that your team would find a solution. You kept your nerve when I was about to despair. Without all of you we would not have managed so well.A very special thank you also for accompanying us to the airport on a holiday and assisting with all the formalities. That was a great relief.Both cats survived the flights well and immediately felt at home again in their "old" home in Germany - quite different from the serviced flat in Hong Kong.It is amazing that they remember everything after nine years of absence - especially where the cat flap is in the basement.Best regardsMonika