travelling from Burma to Calgary (June 2019)
We are pleased to write a letter of recommendation for Ferndale Kennels & Cattery. Our dog Vita required an extensive airline transit through multiple custom clearances and numerous airlines. One of the countries and airlines we were dealing with were not used to transporting animals. Ferndale stayed in regular email contact, updating us on the necessary in transit documents that would be required and remained in contact with photos and further emails during our dogs actual flight, ensuring us all was taken care up to the time of delivery. All such arrangements were entirely done via email, with no actual person to person contact. Their willingness to promptly answer all emails with clear instructions, and their progress reports during various cargo and custom clearances were commendable. I highly recommend them as a reputable company for arranging international transportation of animals .
Roma (June 2019)