3 pets both from Switzerland to Hong Kong and back- July 2020
Ferndale Kennels and Cattery have moved our 3 pets both from Switzerland to Hong Kong and back from Hong Kong to Switzerland. Their service was absolutely exceptional both ways bearing in mind that there were a lot of challenges of different nature in each destination. Their customer service team was very responsive, flexible and always coming up with a solution. Their drivers were always caring, taking all the requested precautions. always on time. The whole team was very understanding, always keeping us updated on the current status of the pets. I can't thank them enough.