"I wish to thank you and your shipping team for the great job you did moving Obiwan from Hong Kong to Singapore.
As in the first instance, when you moved Obiwan to Hong Kong from Malaysia in 2008, the service was faultless and impeccable. I hope to stay put in Singapore for a while – but if I ever have to move again, you can be sure I will reach out to you even though you are not based out of Singapore!
I appreciated the little gestures like how your staff placed stickers on the carrier (see photo!). What is most telling is the fact that your staff and agents you chose are all dog lovers. The same man who dropped Obiwan off to me in 2008, was the same man who came to pick him up in this move to Singapore. Obiwan recognized him at once, and was quite happy to go off with him. That did a lot to quieten my heart beating wildly at the thought that Obiwan would be in transit and travelling for a total of more than 12 hours, sealed in his carrier.
I would certainly refer all my friends and colleagues to you.
Hong Kong to Singapore