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Pet relocation to the UK is commonly done from Hong Kong, and we frequently put many pets on direct flights to London or Manchester. We primarily use Cathay Pacific (Hong Kong’s flagship airline) or British Airways, but we usually use Cathay (CX) because, for British Airways, it’s mandatory for the airline cargo staff to take the animals out of the crates for pet measurement and x-ray. Cathy Pacific does not require this, so we prefer to choose this airline for the more nervous animals.

What to know about moving your pet to the UK

The international pet travel requirements for dogs and cats travelling to the UK are including as follows:

Airline approved Crate

Annual Vaccinations

European Union health certificate


Rabies Vaccination

Intestinal worm treatment certified (tapeworm treatment, for dogs only).

Ferndale Kennels works with our UK partner pet relocation agencies to offer UK customs clearance and door-to-door delivery service. With our professional knowledge and experience, the complex task of moving your pets to the UK can become easy and straightforward.

Since spring of 2017, pet owners transferring residency to the UK from Hong Kong and outside the UK do need now to apply for a ‘Transfer of Residency’ (ToR) relief with the United Kingdom HMRC before arriving in the UK, if they wish to avoid paying VAT on arrival. This is a recent change of policy from the UK Government.

The application to do this step, must be completed by the pet owner on the following link:

For dogs and cats entering the UK, they must have been microchipped (microchip must be done on or prior to a rabies vaccination), as well as had a valid rabies vaccination done at least 21 days before travelling. Rabies vaccines must be administered by an authorized veterinarian, and pets must be at least 12 weeks old at the date of vaccination.

If pets are travelling with a 3 years’ rabies vaccine, we must have the full vaccine history records, to prove the rabies booster was given within correct time frame according to the manufacturers requirement from their primary rabies vaccination. If the booster was not given within the require timeframe, they must have a rabies vaccine done within the year and at least 21 days before we can arrange the final export documentation before travel.

From December 2014, all pets entering the European Union including UK must travel within 5 days with their owners to be considered as ‘personal pets’ rather than as a commercial movement. Any animals which travel out of this time frame will be considered as ‘commercial pets’, so it means another application has to be made with different supporting documents and you may need to pay duties for it.

Enquire with Ferndale Kennels today!

Our team can arrange for a door-to-door quotation to your destination anywhere in the UK. Or, we can enable you to collect your pet directly from the Heathrow Animal Reception Centre (ARC) within the Heathrow Airport facility, if that is convenient for you. Our export staff are experienced with all aspects of the pet relocation process. We have visited the ARC facility in Heathrow and have longstanding relationships with our UK contacts to allow a seamless, stress-free move.

Our pet relocation services are able to export your pet to nearly any part of the world, including the UK, Australia and Singapore. Please contact us with your pets’ details to get a free quote on the relocation!